Golden’s New Lift Chair Express Stock Program

Golden Express Program Logo


As we continue to closely monitor coronavirus (COVID-19) developments and how they are impacting businesses around the world, please know that we are aggressively creating solid plans to better serve you and your customers during this most uncertain time in our lives.

In response to the changing needs, we are implementing an abbreviated product offering of lift chair stock. I would like to introduce to you our new Lift Chair Stock Express Program! The purpose of this is to focus all of our efforts on our most popular models and fabric selections due to our reduced workforce, as well as provide our retailers with the most profitable chairs. We believe this will allow us to continue to build high-quality chairs, provide faster delivery, and offer even greater customer service.

When you see the new Express Program icon, you will know that the designated models are stocked and ready to ship to you with just a phone call to Golden! The Lift Chair Express Program Stock Sheet lists all of the models and fabrics featured in this program. A brand new brochure has been created for you as well to highlight these popular chairs and colors, also included for download. If you have questions on the course of this direction, please contact your Golden Sales Representative.

Please use the April editions of the Express Program stock sheet and new brochure as sales resources in place of all other materials. We are not printing these documents for distribution at this time. Both of them will be available for download on our website. This program is subject to change depending on situations that may arise which would be out of our control. We will certainly communicate any changes as we move forward. Additionally, we are planning to send you May editions of these materials.

Current builder orders could be delayed up to two weeks due to the refocusing of our workforce.

We appreciate your continued partnership, especially while we are navigating our business plan in the fluid nature of ongoing developments. As always, we will work diligently to meet your needs and those of your customers.

Stay safe and stay well.

Sincerely yours,

Richard Golden

Golden Is An Essential Medical Manufacturing Business

CEO Rich Golden with Employees


March 30, 2020 COVID-19 Update

Though we are experiencing a time of uncertainty, one thing you can be certain about is Golden. We
are here to offer all the support you need to provide your customers with the outstanding service,
products and care they deserve. The following are ways we can support you today.

Business Hours: Golden is listed as an essential business under the category of medical
manufacturing. Therefore, all departments are fully functional and operating at a reduced capacity. Our business hours of operation have been adjusted to Monday through Friday, 8:30 AM – 5 PM EST. A vital part of being fully operational is practicing all standards set forth by the CDC to ensure the health and safety of our employees. This includes social distancing, proper hand washing and regular
sanitizing of workstations. In addition, all employees that can work remotely have been asked to do so.

Quick Ship Inventory: We understand that the need for our product has not diminished during this
time of uncertainty. We have thousands of power lift recliners and mobility products in-stock throughout the United States that are ready to be shipped to meet your customer’s immediate needs.

Retailer Support: Sales, marketing and service departments are available and here to support your
business in any way possible.

Product Development: The R&D department has been working to ensure that you have the most
innovative products to offer your customers once this pandemic is behind us.

In addition to our normal daily operations, we are continuing to partner with Geisinger Health Care
Systems to manufacture disposable face masks to help safeguard their employees as they care for our loved ones and our community. We are happy to be able to make a difference during the shortage of vital personal protective equipment.

In closing, I would like to express my sincere gratitude to local, state and government officials that have worked tirelessly to provide stimulus packages for businesses and individuals during this time of need. We are all in this together and I heartily believe we will come out of it stronger than ever!

Stay safe and stay well.

Sincerely yours,
Richard Golden, CEO

Golden Making Protective Face Masks for Geisinger Health System


Rich Golden with Employees Making Masks for Geisinger Hospitals

As COVID-19 is impacting more and more individuals around the globe, home medical equipment manufacturer, Golden Technologies, is initiating efforts to assist local healthcare professionals by providing vital personal protective equipment to stop the spread of the virus in Northeastern Pennsylvania.

“Concerned about the availability of medical supplies in our area and around the country, we identified a way to use the exceptional skills of our employees in our power lift chair division and the capabilities within our manufacturing facility to quickly produce disposable face masks for our local healthcare providers,” said Rich Golden, CEO of Golden Technologies.

“We reached out to Geisinger—one of our great community Golden Employee Sewing Maskhealthcare systems—and invited their leadership to visit Golden to propose our idea and present a sample mask sewn by one of our employees, which was enthusiastically received,” he added. Chief Medical Officer, Dr. Gerald Maloney, and Director of Emergency Management, Stephanie Gryboski attended the meeting last week.

“Geisinger is very appreciative of Golden to be able to provide masks to our staff to be used during this pandemic,” said Gryboski. “We were pleased to meet with Golden executives and have discussions around protecting our healthcare workers,” she added.

Golden employee sewing masks for GeisingerGolden began cutting fabric and sewing face masks this week to donate to Geisinger for distribution in Lackawanna and Luzerne Counties. Golden employees are eager to work on the masks and take action during this challenging and uncertain time.



“It is our great honor to provide our outstanding healthcare professionals the equipment they need to keep themselves safe as they help care for our families, friends, and neighbors,” said Golden. “I am extremely proud that we are doing our patriotic duty in defending our great nation against this virus and playing an even more important role in the communities where we live and work.”


AdGolden Face Masksditionally, Golden is using its strong supply chain partnerships in Asia and abroad to ship what could be several hundred thousand masks as quickly as possible.



Golden Technologies’ COVID-19 Update

Golden employees making masks for Geisinger


COVID-19 Update March 23, 2020

As we continue to closely monitor coronavirus (COVID-19) developments, the health of our employees remains at the forefront of all decision making. I want to assure you that Golden is following all workplace guidelines from the Centers for Disease Control & Prevention (CDC) for the safety of our employees and customers. We hope that you, too, are following the strong recommendations of the CDC to keep yourself and your family safe by keeping hands clean, practicing social distancing, and staying home.

These are unique circumstances, and responsible and deliberate decisions are being made so that we can continue to provide support to our retailers. At this time, we are operating with the help of essential personnel only to continue our mission. Please know that those employees requested to report to work will be doing so operating under new strict social distancing guidelines. Those selected to be on the phones or working to keep the lines open are doing so remotely.

We have also made the decision to temporarily reduce our workforce for the safety of our employees as well as the safety of those in our community. We hope that this is a short-term situation and we look forward to our Golden team being intact again after the country recovers from this national emergency. We do expect business to surge thanks to everyone being home for so long stuck in their home thinking of ways to improve their quality of life and living space.

In these unprecedented times, we also have a unique opportunity to strengthen our resolve to always be the best at what we do. We will have many new and exciting products coming soon and we will need the team’s help to launch them over the coming months. New technology! More innovation! Unprecedented expansion!

Additionally, I am extremely proud to tell you that we are doing our patriotic duty in defending our great nation against this virus and playing an even more vital role in our community. We approached Geisinger, one our large community health systems, to offer our assistance in producing vital personal protective equipment. Starting today, we will begin cutting fabric and sewing disposable surgical face masks for our local healthcare professionals so they may be safe while they care for our families, friends and neighbors. We are truly making a difference!

Given the fluid nature of ongoing developments, we will share new, pertinent information as it becomes available.

As always, we appreciate your continued partnership during this time of uncertainty.

Sincerely yours,

Richard Golden, CEO


Worry ends where faith begins.

2 Cor-5:7

Important Message from Golden Regarding COVID-19

Golden Technologies logo


March 23, 2020 COVID-19 Update

As we are all aware, the coronavirus disease (COVID-19) is a threat to all and it is impacting our world more and more as the days unfold. At Golden, we are taking all precautionary measures to safeguard our employees, products, and factories and making any necessary adjustments to our work environment or operations. 

Our primary objective is to provide you with the products your customers need when they need them most. At this time, all of our vendors have assured us that we will not experience a disruption in their supply chains that would impact our manufacturing operations. Our warehouses are well-stocked and we are in a great position to continue to meet all of your lift chair, scooter, and power wheelchair needs. We are in constant communication with all of our suppliers and feel confident about the situation. Should any issues arise, we will notify you immediately.

We are also taking the following actions at our home office and other facilities to further protect our employees and maintain a healthy environment:

  • All business travel for employees has been suspended until further notice.
  • We prefer that our Sales Representatives keep visits at a minimum during this time and conduct faceto-face meetings with you only if necessary and reachable via car.
  • Tech Service Dealer training has been canceled for March and April.
  • We ramped up professional cleaning services and are enforcing the daily use of disinfectants.
  • We have purchased hospital-grade air purifiers to eliminate viruses and reduce allergens.
  • All large group meetings will be conducted via teleconferencing or webinars.
  • We are practicing social distancing by minimizing face-to-face meetings and interdepartmental visits.
  • Visitors are not invited to the home office during this time.
  • If employees are sick, they are to stay home and work remotely, if possible.

We are following recommendations from the Centers for Disease Control & Prevention and are closely monitoring this fluid situation. We will communicate any further updates or new developments. 

We intend to lead our organization on a path of being productive while remaining safe and healthy.

I am truly grateful for all of your hard work and your dedication to Golden. We are praying and wishing all of you the very best during this challenging time.

Thank you for being a loyal customer. 


Sincerely yours, 

Richard Golden, CEO

Golden Expands Operations to Include Upgraded Distribution Center

Old Forge, PA – February 14, 2020 – Pennsylvania-based manufacturer, Golden Technologies, proudly announces the expansion of their distribution capabilities with the opening of a new facility in Laflin, PA. This new distribution center expands over 170,000 square feet and is equipped with state-of-the-art warehousing equipment and systems for faster order fulfillment.

This new location dedicates over 110,000 square feet to finished goods and the remainder to raw materials used in the manufacturing process. The finished goods are stored in a six-level high racking system that has the capability to hold over 20,000 boxed chairs. This racking technology is organized with scanned locations for each item and utilizes a wire-guided forklift picking system.

“The need for the products we offer is immediate,” stated Rich Golden, CEO. “We are continuously looking for ways to provide a faster and more efficient experience for our retailers and customers. It is our goal to continue to improve as we work to grow our operations.”

With the opening of this new location, Golden was able to consolidate three outside warehouses for better use of resources.

Golden Donates Luxury Power Lift Recliners to The Arc of NEPA

Old Forge, PA – Golden Technologies is supporting its local community by donating several luxury power lift recliners to The Arc of Northeastern Pennsylvania (NEPA) for the enjoyment of consumers participating in their day programs. The Arc is dedicated to advocating for people with intellectual and developmental disabilities.

“We are happy to bring comfort and joy to our friends at The Arc of NEPA by providing high-quality seating to improve their quality of life and add to their sense of independence,” said Rich Golden, CEO of Golden Technologies. “We recognize the importance of meeting the needs of aging adults and are so honored to contribute to The Arc’s warm and friendly atmosphere with our power lift recliners,” he added. Golden is the world’s leading manufacturer of luxurious power lift and recliner chairs and is based in nearby Old Forge, PA.

“The very generous donation of four, plush, power lift/recliner chairs from Golden Technologies provide a superior level of comfort for the individuals served by The Arc of NEPA. Our gratitude to Mr. Richard Golden and his team is overflowing,” said Maryclaire Kretsch, Executive Director of The Arc of NEPA.

Chris Carroll, Golden’s Director of Marketing, serves on the Arc of Northeastern Pennsylvania’s Board of Directors. “The leadership and staff at The Arc work tirelessly and unselfishly to offer much-needed resources to people in the community,” she said. “Every small improvement matters in the lives of the individuals they help, so the team at Golden is especially gratified to see that our lift chairs will give them the comfort and independence they deserve for years to come.”

The Golden power lift recliners donated were proudly made by Americans in Old Forge, PA, with domestic and imported materials.

The Arc of NEPA is affiliated with The Arc of the United States and The United Way of Lackawanna and Wayne Counties.

Golden Serves Over 400 Employees Thanksgiving Lunch

Old Forge, PA – Golden Technologies hosted their annual Thanksgiving Feast for over 400 employees. Golden’s Chief Executive Officer, Richard Golden, and his wife, Christine Golden, are honored to provide a Thanksgiving meal to all Golden employees within four buildings during the company’s lunchtime. This is a tradition that began almost 20 years ago.

“This is our way of celebrating Thanksgiving with the entire company. We’re so grateful to all of our employees for their hard work and effort throughout the year,” said Rich Golden, CEO. What better way to show gratitude than to personally invite every employee to a Thanksgiving feast – and this is no small meal. Over 400 pounds of turkey, 200 pounds of potatoes, 200 pounds of stuffing, 110 pounds of vegetables, 40 pounds of coleslaw, 15 loaves of bread, seven gallons of gravy, and tons of pumpkin and apple pie were served to Golden employees on Friday, November 22, 2019.

“We truly appreciate the dedication from our employees on the Golden team. This is our way of serving up the holidays early to provide a great event that employees can share with their co-workers and giving thanks for our many opportunities and each other,” said Golden.

Golden Technologies Expands Globally at REHACARE Trade Fair in Düsseldorf, Germany

Golden Technologies is excited to be a first-time exhibitor at the world’s leading international trade fair for rehabilitation, prevention, inclusion, and care. REHACARE 2019 will be held in Düsseldorf, Germany, from September 18 to 21, featuring the latest technologies and products in the Home Medical Equipment industry.

“We are undergoing a global expansion, with targets throughout Europe, and REHACARE provides the perfect opportunity for us to introduce our new innovative products in both the power lift recliner and mobility divisions to the international market,” said Rich Golden, CEO of Golden Technologies. “We have ushered in a new era in comfort seating across the home health care industry. The introduction of our Twilight cradle technology in a luxury power lift recliner in the U.S. was met with overwhelming enthusiasm and we are thrilled to announce that we are expanding our Twilight line at the show in Germany,” said Golden.

In their mobility division, Golden is creating a buzz about their new power wheelchair. “The BuzzAbout is very unique in the market. It offers a great combination of power and portability along with a new front and rear LED lighting system for safety,” said Golden. “Our scooter line is growing with the addition of two new luxurious products with rugged capabilities. Our new BuzzAround LX three- and four-wheel models feature full-size comfort with the convenience of true portability. We are also launching an all-new fold flat scooter at the show,” he added.

Golden’s involvement at REHACARE is led by their Vice President of International Business Development, Shachar Hillel. “We are looking for experienced, dedicated dealers who value their relationships with their customers and are committed to providing the best possible products and service,” said Hillel. “Likewise, Golden Technologies has the same commitment to its dealers,” he added.

Golden’s executive team is attending the trade fair in full support of the effort to grow the distribution of all product lines around the world to help more people maintain their independence and enjoy a new level of comfort with their innovative technology.

Over 50,000 visitors from more than 80 countries will be in attendance at REHACARE 2019 to see products from over 700 international exhibitors.

Golden Improves Consumer Experience with New Dealer Locator Features

Old Forge, PA –  Golden Technologies has launched a website update that makes searching for dealers nearby even easier, much faster, and highly targeted creating a more positive experience for consumers.

The enhanced dealer locator – or SHOP NOW – page on the Golden website features a new drop-down menu to target a search by lift chair, mobility, service, or all dealers. The targeted search options allow consumers to narrow the list of dealers who offer specific products or services near them to ensure that they are more efficiently directed to the information most important to them.

“Golden strives for continuous improvement in every way, so the website is a constant work in progress. The new dealer locator features allow us to drive significant traffic to our retailers while improving the consumer experience,” said C.J. Copley, Golden’s Executive Vice President of Sales & Marketing. “Being able to quickly focus on those dealers who are within a certain driving range of a potential customer looking for someone who carries the home medical equipment they need at a time in life when they need it most is key to us boosting retail success,” he added.

Other updated features include an aesthetically pleasing dealer listing layout with pop-up explanations over icons designating product lines carried or Golden’s premier Flagship dealers who offer an enhanced shopping experience. A new icon has been added highlighting dealers who sell Golden’s power lift recliners with patented Twilight cradle technology – the world’s first three-motor power recliner allowing consumers to achieve extreme Zero Gravity and discover new angles for TV watching and lounge positions.

The dealer listing also highlights those who accept CareCredit, a budget-friendly solution to help consumers get medical equipment through special financing options to pay deductibles, copays and other healthcare costs not covered by insurance.